These documents are intended to inform You of Your rights and obligations when using the services provided by REXFLEET.
1.1. Company – BUILEE-REXFLEET, a company incorporated and existing under the laws of France, company number: 883630337, address: 7 rue Auguste Renoir 59000 Lille (hereafter – REXFLEET).
1.2. Affiliate – SASU BUILEE, a company incorporated and existing under the law of France, company number: 883630337, address: 7 Rue Auguste Renoir 59000 Lille France.
1.3. You – a natural person or a legal person who uses, subscribes, purchases relevant services or products from REXFLEET.
1.4. Services – the services provided by REXFLEET in accordance with these commercial conditions and the terms of the software license agreement.
2.1. To access or use the services provided by REXFLEET, You must be an authorized representative of a legal person or have reached the age of majority according to the corresponding legislation. By accepting these commercial conditions, you ensure that the information you provide is accurate, complete and always present. Inaccurate or incomplete information may result in the immediate termination of your account via REXFLEET.
3.1. REXFLEET will provide the services in a competent and eligible manner and in accordance with these Business Terms.
3.2. You must ensure that you use the services provided by REXFLEET in accordance with these business conditions and be responsible for any breach thereof.
3.3. You must cooperate with REXFLEET in all matters relating to the use of the services.
4.1. These commercial conditions come into force on the date of registration on the REXFLEET platform and the subscription to any service or product of REXFLEET.
5.1. All payments are made to the REXFLEET SASU BUILEE affiliate through our secure third-party payment manager.
5.2. You will need to transfer payment for the total amount specified in the software subscription plan or product information using one of the following payment methods: credit card (Visa, MasterCard), PayPal if not designed in the website , other payment method. All amounts due under these Terms are payable in the applicable and specified currency.
5.3. Your request will only be considered accepted if REXFLEET has received full payment.
5.4. You agree that, for each period, the amount indicated in the software subscription plan may be automatically withdrawn from your account.
5.5. You agree to immediately notify REXFLEET in writing of any changes to your billing information during the validity of these commercial terms.
6.1. REXFLEET has the right to change the prices of its software products and / or relevant subscription plans at any time in its sole discretion and without notice.
7.1. We will notify you by email when your order is available. In most cases, your order will be available for download or access once your payment is confirmed.
8. Refund and return policy
8.1.1. If you are not 100% satisfied with any REXFLEET software / products subscription plan, please contact us within 7 days of your purchase to receive a refund. Your refund will be subject to a $ 100 processing fee or first month of service payment (calculated at the monthly subscription rate), whichever is less. The refund does not apply to the lifetime license; once the software is installed on the server and / or the cloud.
8.1.2. Refunds requested more than 7 days after the original purchase date will only be issued if the transaction results from a fraudulent purchase.
8.1.3. If you receive a refund, it must appear on your credit card or PayPal statement within 72 (seventy-two) hours of our notification. After receiving your refund, you agree to uninstall and / or stop using any REXFLEET software product for which you no longer have a valid license. REXFLEET reserves the right to deactivate the server, account, product keys or serial numbers issued for refunded products.
8.2.1. If the item is broken or not working properly, you have up to 7 business days to contact us (in other cases the money will not be refunded). If you would like to return an item, please send an email to: email@example.com. We will respond to you with the return address and an identification number to attach to the returned item. Note: If you do not send an email within 7 business days of receiving the order, we will not be able to process your return.
8.2.2. We will process your refund through PayPal after we receive the items provided, they are unused and in salable condition. Return shipping is paid by the buyer, unless the item received is defective or not working. Please note that the buyer should send the order back to REXFLEET via post service which has tracking function.
8.2.3. All returned items will be subject to inspection. A full refund is only processed for buyers who return unused and returned items in their original packaging. Otherwise, if a return is received in an unsaleable condition and the packaging is broken, you will be charged 20% of the item’s retail price.
9.1. You are responsible for maintaining the confidentiality of your account and password, including, but not limited to, restricting access to your computer / mobile device and / or account. You agree to accept full responsibility for all activities or actions that occur under your account and / or password. We are not responsible for any loss or damage suffered as a result of sharing your account information by You.
9.2. You must notify REXFLEET immediately upon becoming aware of any breach of security or unauthorized purchase or other improper use of your account.
10. Intellectual property
10.1. REXFLEET is, and will be, the sole and exclusive owner of all titles, logos, trademarks and copyrights displayed on the website and mobile application,
or contained in documents and other materials that are created, manufactured or designed during the performance of the services, including all intellectual property rights relating thereto (hereinafter – intellectual property). You must not copy, reproduce, store, transmit, broadcast, publish, modify, create a derivative work from, display, perform, distribute, redistribute, sell, license, rent, rent or otherwise use, transfer (under printed, electronic or other form) or exploit any intellectual property, in whole or in part, for commercial purposes or in any way that does not comply with these Commercial Terms or with applicable laws without prior written permission by REXFLEET. Additionally, the appearance of the website and mobile app, including all page headers, custom graphics, button icons, and scripts, is the trademark of REXFLEET and may not be copied. , imitated or used, in whole or in part, without the prior written permission of REXFLEET.
10.2. The use or misuse of the trademarks of REXFLEET or any other intellectual property, except to the extent expressly permitted by these commercial terms, is prohibited. You must notify REXFLEET as soon as possible if You recognize or suspect that any of REXFLEET’s intellectual property rights have been infringed or infringed.
11.1. REXFLEET accounts are not transferable and funds are not refundable for active accounts. REXFLEET does not allow hidden tracking. You may not use our services to track a person without their permission or the subject without permission of the owner. You cannot use REXFLEET services when such actions are illegal. You cannot send automatic requests to REXFLEET, try to cheat REXFLEET authentication measures, try to reverse engineer our software or protocols, and be involved in activities that damage our systems. REXFLEET accounts are not transferable and funds are not refundable for active accounts. It is your responsibility to ensure that your use of GPS tracking does not violate the provisions of relevant legislation and you agree to accept full responsibility for any violation of the aforementioned conditions.
12.1. Your use of the services is at your own risk.
12.2. You understand and agree that the services provided by REXFLEET are provided as is and as available, without express or implied warranties or conditions of any kind. REXFLEET makes no representation as to the suitability of the Services and does not warrant that: i) the Services will be of satisfactory quality, uninterrupted, secure or available at any particular time or location ii) the Services will not infringe any rights third party iii) the services will be compatible with all systems iv) the content of the website and mobile application is free from viruses or other harmful content v) the results of using the services will meet your requirements.
12.3. No part of the website or mobile application is intended to constitute advice and the content of the website or mobile application should not be relied on in making any decision or taking any action of any kind. it would be.
16. Changes to commercial conditions
16.1. REXFLEET has the right to modify these commercial conditions at any time for any reason without notice. The changes will be published on the REXFLEET website and mobile app. If you use the REXFLEET services after the modification of these business conditions, this constitutes acceptance of the updated business conditions.
17.1. Any notification or other communication between you and REXFLEET should be sent by post to the REXFLEET SASU BUILEE Affiliate (please see the address above) or by email to firstname.lastname@example.org. Such notice will be deemed received 3 days after dispatch if sent by first class mail, on the day of dispatch if the email is received in its entirety on a business day, and on the next business day if the email is received in its entirety on a business day. e-mail is sent on a weekend. or public holiday.
19. No waiver
20.1. If any provision of these Business Terms is invalid, illegal or unenforceable in any respect under any applicable law, the provision will be deemed omitted to the extent that it is invalid, illegal or unenforceable. In such a case, the other provisions of these Commercial Conditions will be binding.
21. Applicable law
21.1. These business conditions will be governed and interpreted in accordance with French law.
22. Dispute resolution
You agree to make a diligent and good faith attempt to resolve any dispute or controversy relating to or arising out of these Business Terms through informal negotiations within 30 (thirty) calendar days. During informal negotiations, you agree to refrain from any action or behavior, including, but not limited to, actions in media or social networks that could damage the reputation of REXFLEET, its affiliates, employees or customers, or cause damage to REXFLEET, regardless of where and when such actions occur. In the event of failure to resolve any such dispute or controversy through negotiations, or if negotiations do not commence, the courts of Lithuania shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Business Terms.