FAQ

FAQ2021-01-11T11:07:39+00:00
Do you have any marketing material to share?2021-01-11T11:03:39+00:00

Yes, you will get banners, flayers and video manual for Free.

What is corporate website setup process?2021-01-11T11:02:38+00:00

1) You will fill our excel with needed website texts

2) you will choose theme color and send your pictures

3) our developer will implement everything

4) developer will provide a CMS manual for you

Is your cloud servers powerful and secure?2021-01-11T11:00:55+00:00

For the best performance, we have allocated servers across all regions. GPS server 99.99% uptime guarantee.

What are server requirements if I want to host on my own server?2021-01-11T10:58:17+00:00

Operating System: Linux CentOS 7 – 64bit.

1-100 devices – 1 Core CPU, 3GB Memory, 10GB HDD/SSD, Bandwidth: 1Mbit/s

1-500 devices – 2 Core CPU, 6GB Memory, 20GB HDD/SSD, Bandwidth: 4Mbit/s

1-1000 devices – 2 Core CPU, 8GB Memory, 40GB HDD/SSD, Bandwidth: 10Mbit/s

1-3000 devices – 4 Core CPU, 16GB Memory, 60GB HDD/SSD, Bandwidth: 20Mbit/s

1-6000 devices – 8 Core CPU, 32GB Memory, 100GB HDD/SSD, Bandwidth: 40Mbit/s

1-10000 devices – 8 Core CPU, 64GB Memory, 200GB HDD/SSD, Bandwidth: 100Mbit/s

Can I modify software and add custom features?2021-01-11T10:57:43+00:00

If you purchase Lifetime white label software solution – yes, you can modify yourself, however we will not be responsible for any software bugs and errors. Therefore, we strongly recommend to order new custom features from our professional developers (for only 90/hour development fee)

Will I get access to the software’s source code?2021-01-11T10:54:04+00:00

Yes, you will get access to front end PHP files. But only if you purchase Lifetime white label software.

Will I get access to software’s API?2021-01-11T10:53:19+00:00

Yes, you will be able to create third-party applications using our simple API.

Can I charge my customers for services?2021-01-11T10:52:48+00:00

Yes. Charge your customers for services, connect PayPal, Visa, Mastercard etc.

If I purchase white label software now, can I order apps later?2021-01-11T10:30:07+00:00

Yes, you can order branded apps and other extra options later.

What cell phone tracking apps I can choose for business?2021-01-11T10:29:11+00:00

Rexfleet offers full range of Free tracking apps for business. Full list of mobile apps here.  All these apps can be branded for you with your name, logo etc.

How long takes branded mobile apps delivery?2021-01-11T10:27:54+00:00

Android app branding usually takes 1-2 business days. After the app is branded, you will receive APK file, which you will upload to Google Play and it will be published live immediately.

iOS app branding and publishing usually takes from 2-7 business days, since Apple reviews all new apps and sometimes it takes up to 1 week. Submission to App Store is done by our developers.

How long takes branded GPS tracking software delivery?2021-01-11T10:27:18+00:00

GPS Tracking Software will be installed, customized, after we receive payment in 1-2 working days. Additional training and branding changes will be implemented afterwards.

Do I need technical skills to star using GPS tracking server?2021-01-11T10:26:44+00:00

No. Our engineers will setup and run GPS tracking software for you.

I would like to test your software before the purchase, is it possible?2021-01-11T10:26:11+00:00

Yes, you can get access to the business demo server and try all features, admin panel, connect and test your trackers and many more. Request your free trial at info@rexfleet.com

What are top benefits of Lifetime – White label software (you host)?2021-01-11T10:24:21+00:00

This software solution is suitable for all companies, which would like to save money on a long term. Since you can buy lifetime software license and run it on your own server, without monthly fees.

Top benefits:

No monthly fees, buy lifetime GPS tracking software for only 2440;
Track & manage unlimited number of users and GPS devices;
Easily install and run software on your server;
Full branding to match your company identity;
Get API and Source Code access, add custom features;
Full support with installation and setup processes.

What are top benefits of Monthly – White label Software (we host)?2021-01-11T11:06:08+00:00

This software solution is perfect for companies with limited budget. You will pay monthly fee, depending on the number of objects you track, starting from only 99/month.

Top benefits:

Start GPS tracking business without big investments
We install and run software for you, on Rexfleet servers
Full branding to match your company identity
Get API access
Free updates to the latest software version
Powerful cloud servers (99.99% uptime guarantee)

I want to start GPS tracking business, which software solution to choose?2021-01-11T10:19:28+00:00

You can choose between two white label software solutions:

Monthly – White label Software (we host and you pay monthly fee), check here.

Lifetime – White label Software (you host and there is one-time fee), check here.

Is Rexfleet software suitable for any type of business and industry?2021-01-11T10:17:56+00:00

Yes, Rexfleet platform is universal and full of powerful features. You can track literally everything: car, van, truck, person, cell phone, pet, bike, boat, cargo etc.

Which app is best for tracking my family?2021-01-11T10:13:01+00:00

Family Locator app or Cell phone tracker would be the best choice.

How to begin using mobile GPS tracker?2021-01-11T10:12:17+00:00

Watch short video manual here.

What mobile tracking apps I can download for Free?2021-01-11T10:11:31+00:00

Rexfleet offers full range of Free tracking apps for personal use and business – full list of cell phone apps.

How can I upgrade my tracking plan (subscription)?2021-01-11T10:10:34+00:00

Just go to software product page, order a new tracking plan and the old subscription will be canceled automatically. Sometimes to activate a new plan, you need to sign out and sign in to your tracking account again.

Can I cancel my subscription?2021-01-11T10:10:01+00:00

Yes, you can cancel or upgrade subscription at any time.

What are payments methods?2021-01-11T10:09:25+00:00

You can pay with PayPal, Visa, Master Card or make International bank transfer.

What is the differences between free and paid plans?2021-01-11T10:08:47+00:00

Mainly tracking plans differ by the number of objects you can track and features. You can compare all plans here.

How to setup sensors?2021-01-11T10:08:13+00:00

Sensors setup manual here.

Does Rexfleet software supports sensors?2021-01-11T10:06:59+00:00

Yes, Rexfleet tracking software supports vide range accessories and sensors: drivers identification, camera, microphone, battery sensor, ACC ON/OFF, door ON/OFF, engine ON/OFF, fuel tank sensor, GSM sensor, odometer sensor, satellites sensor, tachometer, temperature sensors etc.

Does Rexfleet software supports any GPS tracker?2021-01-11T10:03:48+00:00

Rexfleet software supports most GPS trackers’ brands, see full list. If your tracker is not listed, please contact us, and we will make it compatible with the software.

Is Rexfleet software multilingual?2021-01-11T10:02:08+00:00

Yes, software is translated into 20+ languages.

Does Rexfleet software works in all countries?2021-01-11T09:57:48+00:00

Yes, Rexfleet software works in all countries. For the best software performance we have allocated GPS servers and data centers across all regions.Therefore, we have over 60k happy users all around the world.

Where can I check all software features?2021-01-11T09:56:35+00:00

All features shortly described here, But you can also use demo or watch user manual.

What can I track with Rexfleet server?2021-01-11T09:55:41+00:00

You can track literally everything: vehicle, person, pet, mobile, bike, boat, cargo etc.

How to learn using Rexfleet software?2021-01-11T09:54:50+00:00

Just watch user manual or read documentation and start tracking with ease!

How to configure GPS tracker?2021-01-11T09:54:01+00:00

All GPS trackers, must be configured before start tracking them online. Look at full list of GPSWOX supported GPS trackers here, and find out if you device is there, if not please contact us.

How to start using Rexfleet software?2021-01-11T09:52:09+00:00

Look at our list of supported GPS trackers here, and find out if your device is supported by GPSWOX software, if not please contact us.

If you do not have GPS tracker, you can purchase one from our online shop. Also your Android / iPhone / Windows mobile can be transformed into GPS tracker with Mobile GPS Tracker application.

How can I track my child?2021-01-11T09:26:30+00:00

You can track your child with an app like Family Locator. This app works for both Android and iOS phones, and allows you to easily see their real-time location, know when they’ve left or entered school or home, their 30-day location history, low battery alerts, and much more.

How does Family Locator work?2021-01-11T09:25:34+00:00

Family Locator works by giving you the real-time locations of your family members whenever you want it. After you install it on each family member’s device, you’ll not only get their GPS locations, but also alerts when they leave school or home, if they speed while driving, and much more.

How do I track a family members iPhone?2021-01-11T09:24:59+00:00

If you want to track a family members iPhone, you’ll need to get the Family Locator app. Once you install the app, you’ll be able to see their real-time location anytime. You can also get alerts for when they leave or enter their school, work or home, and much more.

How can I track a family members location?2021-01-11T09:24:12+00:00

You can track a family members location easily with the Family Locator App. Simply install the app into your family members’ devices, and you’ll be able to see their location in real-time. You’ll also get alerts for when they leave school or home, when their battery is low, and much more.

What is the best family locator app?2021-01-11T09:22:36+00:00

Family Locator is the best family locator app, available for both Android and iOS. It lets you track your family in real-time, get alerts when they leave home or school, or when their battery is low, see when they speed, and even helps get them active with daily step challenges.

What is a telematics company?2021-01-11T09:21:32+00:00

A telematics company provides individuals or businesses solutions to monitor their vehicles or fleets. This is done by using GPS locaiton tracking and wireless communication, plus an optional system control. This helps businesses to improve safety, reduce operational costs, and increase the efficiency of their fleets.

What are vehicle telematics used for?2021-01-11T09:20:48+00:00

Vehicle telematics are used for getting the location data of a vehicle, as well as other on-board diagnostics. That way, users can also see the vehicle’s exact location, its speed, and other behaviors to get a better understanding of vehicle. This helps prevent theft, but also gives businesses control of their vehicles.

What does fleet management software do?2021-01-11T09:19:11+00:00

Fleet management software allows businesses all over the world to see the real-time location of their fleet vehicles. Besides that, fleet management software like Rexfleet helps businesses to reduce theft, prevent unauthorized usage, increase their fleet efficiency, reduce costs and liability, resolve billing disputes, and much more.

What is the best fleet tracking software?2021-01-11T09:16:26+00:00

The best fleet tracking software is the Rexfleet tracking and management software. This allows you to not only track your fleet vehicles in real time, but also to resolve billing disputes with accurate records, increase fleet efficiency, reduce fuel costs and liability, lower maintenance costs, and much more.

What is GPS fleet tracking?2021-01-11T09:11:48+00:00

GPS fleet tracking is a process that uses GPS tracking devices to track fleet vehicles for various reasons. Normally, GPS fleet tracking allows companies to see the real-time location of their fleet vehicles, but they are also able to manage fuel costs and effective driving behavior.

How does a GPS tracking system work?2021-01-11T09:10:53+00:00

A GPS tracking system works by using the 30 satellites in the Global Positioning System network. These satellites send regular signals, and a GPS tracking device, such as your phone or a dedicated GPS tracker, calculates location by how long it takes to receive the signals form various satellites.

What is a GPS tracking server?2021-01-11T09:09:48+00:00

GPS tracking server is a server that stores the recorded location data from a GPS tracking device. Location data can be stored on the GPS tracker itself, or you can send it to a GPS tracking server where it is displayed on a map, and viewable from your phone or computer.

What is a GPS tracking software?2021-01-11T09:05:03+00:00

GPS tracking software is a tool you can use to interpret GPS location data so that you can easily see where your tracked object or person is, usually in real time. The GPS tracking software will need a GPS tracking device, either a GPS tracker or smartphone, in order to work.

What is GPS and how it works?2021-01-11T09:03:58+00:00

GPS is the Global Positioning System and it works by using a network of about 30 satellites constantly orbiting the Earth. These satellites send regular signals, and your GPS device determines your location by calculating how long it takes to receive these signals from at least 4 GPS satellites.ject easily and reliably.

What is the best real time GPS tracking device?2021-01-11T09:03:29+00:00

The best real time GPS tracking device is probably a Teltonika, Meitrack or Coban GPS tracker. These brands produce high-quality devices with real time GPS tracking accurate to within a couple of feet, and long-lasting batteries. This means you can track any person or object easily and reliably.

How can I track my car with GPS?2021-01-11T09:02:36+00:00

You can easily track your car with GPS by using a GPS tracker. Some GPS trackers connect to your car through the OBDII port if you want to get all your car’s data. Others allow you to hide the GPS tracker where no one can find it.

Where is the best place to put a GPS tracker on a car?2021-01-11T09:01:38+00:00

The best place to put a GPS tracker on a car is near a seat (below it, behind it, or between two seats). You can also place it in the glovebox or the center console. But the best place is outside the car, for magnetic GPS trackers .

Does a GPS tracker need a SIM card?2021-01-11T09:00:14+00:00

A GPS tracker needs a SIM card in order to send the GPS positions to a separate device, such as your phone or computer. This allows the GPS tracker to automaticlaly connect to the best network for precise localization, allowing you to track the object in real time.

What is the best tracking device for a car?2021-01-11T08:57:38+00:00

The best tracking device for a car is probably a Teltonika or TrackingFox car tracker. These brands have reliable, high-quality trackers that can give you the exact location of your car anytime, plus other important features for your car’s protection.This includes geolocation tracking, overspeed and ignition alerts, and much more.

How much is a tracking device?2021-01-11T08:56:12+00:00

A tracking device commonly costs between $60-$200, depending on the object you want to track. For a better quality tracking device, you’ll pay on the higher end, but the tracking will be more dependable and accurate. On the other hand, a cheaper tracking device may be unreliable.

What is the best app for phone tracking?2021-01-11T08:54:42+00:00

The best app for phone tracking is Rexfleet Mobile Phone Tracker App. This is completely free to use, and you’ll be able to see the exact GPS location of any phone you want to track. Simply install the app and you’ll be able to start tracking any phone.

How can you track Android cell phone?2021-01-11T08:51:04+00:00

You can track Android cell phone by using a mobile phone tracker app. You can use a Free Mobile Phone Tracker App. All you need to do is simply download it and you’ll easily see the GPS location of your Android cell phone anytime, anywhere.

How can I track a phone for free?2021-01-11T08:49:09+00:00

You can track a phone for free by using a Rexfleet Mobile Phone Tracker App. All you’ll need to do is install the app on the phone you want to track, and you’ll be able to see its real-time GPS location whenever you want.

How can I track a cell phone location?2021-01-11T08:45:18+00:00

You can track a cell phone location by using a mobile phone tracker application. Simply install Free Mobile Phone Tracker App on the phone you want to track, and you’ll be able to see the real-time location of the cell phone at any time.

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We’re partnered with biggest GPS tracker manufacturers in the World and currently support 900+ devices. If you can’t find yours, just let us know and we’ll add it for you.

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